Monster client and monster creator, which is more sinful?
Monster client...
Sometimes, I meet the such a people.
Their desire,Claim. those have no limit.
Patiently give them all, it never makes
them satisfy.
When we burn out, And they are started frustration and disappointment.
No one success , No one be happy.
Are they monster?
I don't think so.
If they are really the monster client,
The seed of monster was created at first
stage of business.
For example, Doesn't understand
client needs clearly.
Simply to promise unclear matter.
and then, Simply break it.
And then simply make next promise,
because Client got mad.
The seed of monster. it begin to sprout.
They are going to fall dark side.
And war of attrition is begin.....
Example ,
These are business war criminal matter.
1. Client says
I want everything same as existing spec.
Do you fully understand what is
existing specification? can it fit to
new model?
2. Client says
I want this and this and those,
give them all. but we won't pay beyond
our budget. Can you do this?
Our profit can be buffer if accident,
incident happen.
Here is a nice looking car, but
in fact there is no bumper.
I just, only i can say Good luck....
3. Client says
I need this as soon as possible
can you do this?
Even if Factory accept extreme
delivery time, there are still more risk
about delay shipment after ship out.
After factory, Can you control those risk?
Someday, perhaps you might make
big decision.
Emergency shipping a heavy machine
by air.
Of course extreme extra bill on you.
4.Client says
I invest big money to equipment.
So , after service must be free of charge.
we everybody
(Sales man , Manager, Service man, )
should know that, how much is
cost, and how much is profit about this deal.
traveling cost due to any mistakes.
it just eats profit.
Free service is free (empty) quality.
it's just junk.
Does this make sense?
Comments
Post a Comment